Pkuck Terms & Conditions – Please Read Before Use

These terms and conditions apply to the pkuck website (pkuck.ws) and all associated services. pkuck is an internationally licensed online gaming and Sports Betting platform serving users in Bangladesh.

By accessing pkuck through our website, mobile app, or any other channel, you are entering into a legally binding agreement with these Terms & Conditions. If you do not agree to these terms, please refrain from using pkuck.

• Pkuck reserves the right to update these terms and conditions at any time.
• Continued use of pkuck after any changes constitutes acceptance of the updated terms.
• Pkuck's services are for personal and recreational use only.
• Using pkuck for commercial purposes is strictly prohibited.

You must provide accurate information when registering on pkuck. pkuck reserves the right to cancel any account created with false or misleading details, and the associated balance may be forfeited.

Registration Terms:

• Applicants must be 18 years of age or older.
• Each person may open only one account — multiple accounts are strictly prohibited.
• Your name, phone number, email, and ID details must all be accurate.
• Opening an account using someone else's identity is strictly prohibited.
• The mobile number and email provided during registration must be verified.

KYC Verification: Identity verification (KYC) is mandatory to withdraw funds from pkuck. You will need to submit a national ID or passport. Withdrawals over ৳10,000 are not permitted without completed KYC verification.

Account Security: Keeping your password and login credentials secure is your own responsibility. Account sharing or transfer is strictly prohibited. If you notice any suspicious activity, contact pkuck Support immediately.

Pkuck offers a range of bonuses and promotional offers. You should read the relevant terms carefully before claiming any bonus. By claiming a bonus, you are deemed to have agreed to all associated terms.

Welcome Bonus Terms:

• The first deposit bonus is available exclusively to new members who have not previously claimed any bonus.
• To withdraw bonus funds, you must meet the specified wagering requirement (typically 20–30x).
• Wagering requirements must be met within 30 days of receiving the bonus, or the bonus will expire.
• A maximum single bet limit may apply when playing with bonus funds.

Free Spin Terms:

• Winnings from free spins are generally subject to a 15–20x wagering requirement.
• Free spins are generally applicable to specific games only.
• Free spins must be used within 7 days of being credited, after which they will expire.

Bonus Abuse: pkuck has a strict stance against bonus abuse. If multiple accounts are used to claim bonuses, or if bonus arbitrage or any other improper method is detected, all associated accounts will be closed and any bonuses and winnings will be forfeited.

Pkuck supports transactions via Bangladesh's popular mobile banking services — Mobile Pay, Nagad, and Rocket — as well as cryptocurrency. All financial transactions are conducted through secure, encrypted channels.

Deposit Terms:

• Minimum deposit: ৳200.
• Deposits must be made using a payment method registered in your own name.
• Depositing using another person's number or account is not permitted.
• Deposits are generally credited to your account instantly.
• Pkuck does not charge any fees on deposits.

Withdrawal Terms:

• Minimum Withdrawal: ৳500.
• Withdrawals over ৳10,000 will not be processed until KYC verification is complete.
• Withdrawals are typically processed within 2–24 hours.
• Withdrawal funds will be returned to the same payment method used for the deposit.
• For suspicious transactions, pkuck may request additional verification.

Anti-Money Laundering: pkuck complies with international AML (Anti-Money Laundering) policies. If suspicious financial activity is detected, pkuck reserves the right to investigate the relevant account and report it to the appropriate authorities if necessary.

All game outcomes on pkuck are determined by a certified RNG (Random Number Generator) and cannot be manipulated in any way. pkuck is committed to ensuring fair and transparent gaming.

Prohibited Activities:

• Any form of hacking or manipulation of the gaming software.
• Using bots or automated software to play games.
• Colluding with other members to win games through dishonest means.
• Exploiting game bugs or glitches.
• Disrespectful behavior toward dealers in Live Casino games.

Bets affected by technical issues: If a technical error affects the outcome of a game, pkuck reserves the right to void the bets for that round and refund the stakes. In such cases, pkuck's decision will be final.

Maximum Win Limit: Some games may have a maximum win limit per spin or round. Where applicable, this limit is stated in the game information section. pkuck is not obligated to pay out any amount exceeding that limit.

Pkuck takes your privacy seriously. We only collect the information necessary to provide our services. For more details, please see our Privacy Policy Please read this page.

• Your information is never sold to third parties.
• Information is not disclosed unless legally required.
• Pkuck monitors your gaming activity to prevent fraud and money laundering.
• To request a correction or deletion of your data, email us at support@pkuck.ws.

Pkuck reserves the right to immediately suspend or permanently close any account for the following reasons:

• Providing false or inaccurate information during registration.
• Creating or operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or any other illegal activity.
• Attempting to manipulate pkuck's gaming software.
• Disrespectful behavior toward other members or pkuck staff.

Balance After Account Closure: If an account is closed due to fraud or a breach of rules, the balance may be forfeited. If an account is closed for standard reasons (such as a personal request), the remaining balance will be returned once verification is complete.

To close your account yourself: To close your pkuck account yourself, email support@pkuck.ws or let us know via live chat. Your request will be processed within 48 hours.

If you have a complaint or dispute, please contact pkuck's support team first. Our team will review your complaint and work to resolve it within 48 hours.

Steps to Submit a Complaint:

• Step 1: Reach us via Live Chat or email us at support@pkuck.ws.
• Step 2: Please include the nature of the complaint, the date, and the relevant transaction ID.
• Step 3: The pkuck team will investigate and respond within 48 hours.
• Step 4: If you are not satisfied with the resolution, you may appeal to the licensing authority.

All game results on pkuck are stored in certified logs. In the event of a dispute over any game outcome, those logs will be reviewed and the decision made by pkuck's technical team will be final.

Pkuck reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, pkuck will notify members via email or through the platform.

• Continued use of pkuck after any changes takes effect constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of the most recent update will be noted at the top of the page.

If you have any questions or concerns about these terms and conditions, please get in touch with us. pkuck's support team is available 24/7, seven days a week.